Dumb FedEx Guy
So my days in Miami are over and I'm moving back to Vancouver this weekend. Big announcement.
And so I decided to ship my stuff home via FedEx Ground International because it's cheaper than UPS or US Postal. I go to the nearest FedEx Kinko's branch and ask the guy which slip is the one for international ground shipping. The following conversation ensues:
"Sorry, we don't have international for ground shipping."
"Why not?"
"Because you can't drive to Cuba!"
(Chuckles while looking rather smug about his "clever" retort)
"But the FedEx website says you have that service."
"No, not here."
"Not even CANADA??!?"
"Umm...err...no, we just don't have it."
Okay. I know it takes a real man to admit to his mistakes, but it takes a real jackass to give up business to UPS just to cover up his mistakes. I was tempted to gauge how deep is his ignorance by continuing the conversation with, "Yeah, you're right! You can't drive across the ocean to Canada, seeing how it's a part of Europe. Damn Frenchies!" But I declined, seeing how I still need them to ship my stuff and it wouldn't help to piss them off if they understood the sarcasm.
Fortunately, I found another FedEx employee with more IQ than a grapenut, and he told me that their "ground shipping specialist" isn't there and to call 1-800-GO-FEDEX to make sure there branch has it. But it still doesn't excuse the staff for being so clueless. I'm pretty sure it reflects how badly the education system here needs an overhaul.
So what if a FedEx manager could read this blog? What're you gonna do!? FIRE ME!?!?
And so I decided to ship my stuff home via FedEx Ground International because it's cheaper than UPS or US Postal. I go to the nearest FedEx Kinko's branch and ask the guy which slip is the one for international ground shipping. The following conversation ensues:
"Sorry, we don't have international for ground shipping."
"Why not?"
"Because you can't drive to Cuba!"
(Chuckles while looking rather smug about his "clever" retort)
"But the FedEx website says you have that service."
"No, not here."
"Not even CANADA??!?"
"Umm...err...no, we just don't have it."
Okay. I know it takes a real man to admit to his mistakes, but it takes a real jackass to give up business to UPS just to cover up his mistakes. I was tempted to gauge how deep is his ignorance by continuing the conversation with, "Yeah, you're right! You can't drive across the ocean to Canada, seeing how it's a part of Europe. Damn Frenchies!" But I declined, seeing how I still need them to ship my stuff and it wouldn't help to piss them off if they understood the sarcasm.
Fortunately, I found another FedEx employee with more IQ than a grapenut, and he told me that their "ground shipping specialist" isn't there and to call 1-800-GO-FEDEX to make sure there branch has it. But it still doesn't excuse the staff for being so clueless. I'm pretty sure it reflects how badly the education system here needs an overhaul.
So what if a FedEx manager could read this blog? What're you gonna do!? FIRE ME!?!?
posted by Cosmic Ocean at 3:29 PM
1 Comments:
Last week was the first time we had two packages sent to us by FedEx Ground from two different companies and both instances they drove us mad. They also have fewer offices than FedEx it seems because the closest one for us to pick up was 1.5 hrs away, while FedEx was 5 mins away. And its so stupid that FedEx and FedEx ground kinda act like rival companies than sister companies. But after hearing you talking with that egghead, I think our service was okay.
Have fun back in Vancouver...you going to miss out on all the storm actions and be left with baby drizzles.
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